FAQ

 Q 1. What is the process of creating a Japanese garden with Tsubo Zen Gardens? 

A: 

  1. Submit a Quote Request Form. 
  2. We will provide a rough estimate for free. Photos may be required for us to get a general idea of your space. 
  3. Upon the receipt of a deposit of $600, we will conduct a site inspection for you. After the visit, we will prepare a detailed conceptual design and quote for you. If you have any specific requests about your garden, please talk to us about what you want when we come to visit your space.  Please note that the deposit is non-refundable.   
  4. After consultation with you, we will finalise the design and forward an agreement for your to sign. Once you accept the design, we can only make very minor changes.
  5. Construction will commence with a payment of 50 % of the construction fee (minus deposit). 
  6. Construction 
  7. Completion of construction and payment of the remaining fee. 


Q 2. Can you include my art object into the design?  

A: It depends. We value your requests, but it may be difficult to harmonise your object with the aesthetics of a Japanese garden. 


Q 3. I have some ideas about my ideal Japanese garden. Can you actualise that? 

A: We will try but it depends. Please talk to us about this at the design stage, before we start construction. At Tsubo, we are committed to creating gardens that are based on authentic Japanese design principles. It may be that you are looking to include a Japanese influence in your own design rather than a real Japanese garden designed for you by us. In that case we will recommend that you look for another designer to help you realise your garden ideas. Once you sign our agreement, we will be making the garden following the design we created in consultation with you.